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Revenge of the Nerds

Why “new math” won the election and what it means for business

We’re just recovering from a crazy election. One that took a lot of people by surprise. People paid extremely close attention to the numbers, the polls, and the television ads, trying to tune into the pulse of the American voter. Pundits representing every political persuasion studied numbers religiously, plotting their moves, readjusting the dollars they were spending, and redirecting their strategies trying to lead their chosen candidate to victory.

The problem for many people who got it wrong couldn’t be attributed to not trying hard enough. It was a matter of trying extremely hard to execute a strategy, equipped with antiquated perspectives and tools that were not designed to reach a large percentage of today’s voters.

There are two great books that explain the Continue Reading…

Death to the SWOT

A New Game Plan for Planning 2013

Please toss out your SWOT analysis and replace it with these easy to use new tools for strategic innovation.

‘Tis the season for evaluating our performance in 2012 and dusting off our strategic plans to refresh them for 2013.

I have a radical idea.

Please don’t start with a SWOT analysis.

For those of you who haven’t used them, the SWOT analysis is a tradition in many board rooms and break rooms. We analyze our companies based on our Strengths, Weaknesses, Opportunities and Threats and magically discover what our next move can be to grow our companies by 10 percent.

What should the rat do next?

What should the rat do next?

The problem with SWOTs is that they weren’t designed to automatically help us discover what to do next. As a matter of fact, I’ve sat through hundreds of strategy sessions that start with a big Continue Reading…

The Problem with Pivots

Before We Pivot, We Must See Things in a New Way

Eric Ries, author of The Lean Startup, convinced us that sometimes we need to pivot to adapt to a changing business landscape. The problem is that we still suffer from a dearth of inspiration—how do we move from “stuck” to “Eureka” and start the pivot process working? Where do our ideas come from for what could come next? How can we move beyond traditional competitive mindsets and really accelerate growth?

Here is a practical way to start down the pivot path, with an example of where inspiration comes from. I’ll talk about how a job placement firm took clues from a DNA testing service and how a restaurant chain learned from Target to grow revenues.

There’s a great verb, “pivot”, made popular by Eric Ries in his book The Lean Startup. Fast Company has a whole segment devoted to stories of how people have done it—pivot. Over the past couple of weeks, I’ve heard many, many references to the need for companies to Continue Reading…

Rejuvenation Innovation

How my first fly fishing experience changed my view of business

Catching (and then releasing) a beautiful cutthroat trout rejuvenates innovation

First, a disclaimer. I swear that this is not an essay written simply as an excuse to write off a fishing vacation. Before I went to the ranch, writing about it was the furthest thing from my mind. The concept was: escape, rejuvenate, and refresh. Period. I cleared my mind, packed my bags, and headed off for a few days of trail riding and fly fishing—neither of which I’d ever done before.

I loved the idea that I’d be doing things that were so unfamiliar that I’d be forced to take off my judgment hat and just plunge into the experience. I relished the sensation of disconnecting from everything that seemed familiar. It seemed as if on some levels, there might be lessons that could apply to other aspects of my life, but that was not the goal. All I wanted to do was go with it, enter virgin territory, and connect with nature.

Since I work in the area of helping people come up with strategic business innovations, I find myself parroting lines to clients like, “It’s ok to feel uncomfortable” and “Since we’re entering unfamiliar territory, you’ll have to design a new rule book for the next initiative.”

But, it had been a long time since I’d put myself in uncharted waters, so being able to do that with a fly fishing rod in hand (for the first time ever), ended up offering me poignant moments of insight, resulting in this list of Rejuvenation: Lessons in Innovation, a list of tips Continue Reading…

How to Stay Ahead in Today’s Talent Game

What we can learn from the Cantonese Opera about how to train employees for tomorrow’s jobs

In the past couple of weeks, at work sites ranging from high tech to hospitality, I’ve been asked the same question, “How can we build employee teams that can adapt nimbly to the insanely rapid pace of change?”

Today’s talent managers can borrow lessons from the Cantonese Opera’s Six Pillar System for inspiration on how to prepare employees for their next roles.

Inspiration can come from an unlikely source: the Cantonese Opera, home to a system where actors are trained not just to perform the roles they are assigned today, but to master a family of skills that will allow them to grow into future roles. While they’re in the midst of today’s performances, they are hard at work singing, acting, reciting and fighting to keep them growing toward the challenges of the next season.

First, it is important to review some old Human Resources policies. Years ago, conventional wisdom taught something called the “9-dot system”. If you were looking for someone to do a job in your company–like the head of purchasing for a manufacturing firm—you sent a head hunter off to find a person with those exact same skills, and you’d hire a head of purchasing from a similar manufacturing firm.

The danger with hiring Continue Reading…

Live Experiments in Sustainability

Pecan Street in Austin is a living laboratory for the future of energy

When a company wonders about how consumers will respond to a new idea, they have a few options. First, they can guess—invent it or build it and pray that people will come. They can also let the crowd weigh in—platforms like Kickstarter can test the waters by seeing if an inventor’s concept has legs before it goes into production. With Kickstarter, support from the online community can fund production, leading to successful new products like the LunaTik Nano watch and dozens of other new products. There’s also the option of “social product development” with platforms like Quirky.com. Social product development lets people conceptualize the product online, with collaborations and conversations that bring an idea through to the prototype stage. If the ideas are popular with potential customers (and other inventors), the product comes to life, influenced by the tweaks and reconfigurations that were inspired by the community.

Then there’s Pecan Street, a live community in Austin, Texas where real people live their normal, daily lives. Under a sort of microscope. With companies like GM/OnStar, Intel, Sun, Oracle, Landis Gear, Sony, Best Buy, Texas Natural Gas, LG Electronics, Landis + Gyr, Lockheed, Oncor, and Whirlpool watching. The goal is to design a new ecosystem of energy use based on conservation, innovative rethinking of products like home appliances, automobiles, as well as buildings themselves (like LEED platinum hospitals and green office complexes). And the 1,000 plus residents of a community built on the grounds of what had been the Mueller airport, have signed up to be studied, monitored, and observed.

I talked with Brewster McCracken, the Executive Director of Pecan Street, who described their approach. “As a country, we’ve been wrestling with what the killer apps are in the area of clean energy and sustainability, but our thinking was largely based on theory. Plus, decisions were being made in silos—consumers and companies didn’t Continue Reading…

Are Gold Medalists Born or Bred? How to Breed Gold Medal Business Performance

Rasmus Ankersen’s book The Gold Mine Effect explains how “whispering talent”—raw talent with tremendous potential–outshines obvious talent and why business leaders get it all wrong in recruiting and training the best performers.

We watch the Olympics in awe of the special athletic performances that lead to medal moments. We hear stories of the preparation, the sacrifice, the dedication, and the ecosystem of people behind the success of every athlete. We marvel at the achievement and the dedication, and we wonder, “Are gold medalists born or bred?”

Breeding Outscores Native Talent in Winning Gold Medals

There’s a guy who just spent six months traveling the world to answer the question, “Is world-class talent born or bred, and if it’s bred, what is the magic that leads people to greatness?” I recently met Rasmus Ankersen, a former footballer living in London, who is obsessed with the topic of sports performance and what it can teach every business leader about spotting and developing the very best talent in the world. He was so determined to Continue Reading…

Impact Innovation: Who is best suited to lead the charge for social change?

Social causes live on many new platforms these days, from nonprofit and public organizations to corporate social responsibility departments. Thanks to a combination of serendipity and innovation, social causes today are supported by grassroots efforts, crowd-sourced funds, micro-financed initiatives, as well as through more traditional organizations. It’s clear that we’re living at a time of tremendous innovation and we’re rethinking the fundamentals about how to bring about social change.

In 2012, Patagonia filed for designation as a Benefit (B) Corp, pledging its commitment to blend profits with making a difference

WHO CAN BOO A SPEAKER ON WORLD HUNGER?
There’s only been one time when I’ve been witness to a speaker who was so unpopular with the audience that half the crowd walked out early. Shocking that people would boo, when you consider the topic: How to Improve Global Nutrition and Address World Hunger. The experience occurred more than ten years ago, but it is serves as an important benchmark—just ten years ago, the thought of corporations getting involved in social causes was (at least in this particular crowd) a very alien and extremely unpopular concept.

The speaker started with his list of the elements that would have to be part of an integrated worldwide strategy to address hunger on a global scale. He discussed the underlying need for innovation in the areas of basic nutrition and agriculture. He outlined a broad vision for massive distribution, sterilization, and refrigeration. And, up until that point, the grassroots leaders in the audience were clearly on board—actually, they were on the edges of their seats as they envisioned the ways that volunteer programs could be coordinated on a global basis to create a system that would eliminate hunger.

But the mood shifted dramatically when he shared the punch line. “I have analyzed the data and I believe there is a secret weapon that can be deployed to accelerate the pace of change. It’s an Continue Reading…

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