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The Problem with Pivots

Before We Pivot, We Must See Things in a New Way

Eric Ries, author of The Lean Startup, convinced us that sometimes we need to pivot to adapt to a changing business landscape. The problem is that we still suffer from a dearth of inspiration—how do we move from “stuck” to “Eureka” and start the pivot process working? Where do our ideas come from for what could come next? How can we move beyond traditional competitive mindsets and really accelerate growth?

Here is a practical way to start down the pivot path, with an example of where inspiration comes from. I’ll talk about how a job placement firm took clues from a DNA testing service and how a restaurant chain learned from Target to grow revenues.

There’s a great verb, “pivot”, made popular by Eric Ries in his book The Lean Startup. Fast Company has a whole segment devoted to stories of how people have done it—pivot. Over the past couple of weeks, I’ve heard many, many references to the need for companies to Continue Reading…

Hooked Up Generation at Work

The fastest micro-generation explains sex, politics, and work…

Jack Myers defines a new micro-generation that was born 100% “hooked up”

It used to be that a generation was defined by a couple of decades, like the Silent Generation (born roughly between the years 1925-1945), the Baby Boomers/Generation X (1960-1980), Gen Y/Millennials/Echo Boomers (1980+). But, according to Jack Myers, author of the hot-off-the-presses book Hooked Up, there is a transformation afoot that warrants a complete rethinking of our generational definitions. Myers studied the opinions by sampling a cross-section of the 21.2 million people born between 1991 and 1995, and he thinks they represent such dramatic shifts in attitudes and priorities from the generations that preceded them that they warrant a micro-generation all their own and a new name: the Internet Pioneers, the first micro-generation that was born totally hooked up.

This hooked up micro-generation is about to enter the work force, and there is a strong chance that they will completely reshape all of our beliefs about the world, the work we do, and the products and services that will dominate the global conversation.

Hooked Up’s insights come from a targeted survey that Myers conducted with IPSOS/OTX to study the world of individuals who were never without the Internet. Their research paints a picture of a set of beliefs and behaviors that clearly distinguishes these Internet Pioneers from any other group. This is a micro-generation that:

• Grew up with Nickelodeon (not Sesame Street) as their childhood television experience
• Read Harry Potter at bedtime
• Defined politics through Clinton, Bush and Obama
• Framed their current events through the lenses of 9/11, the bombing of the Federal Building in Oklahoma, the rise and fall and rise of Wall Street, the Iraq War and the Occupy Movement.

50% of them are Continue Reading…

Send Tinkerbell Tweets: 4 Simple Steps to Jump Start Crowdsourcing

We can’t ignore it. The age of crowdsourcing is upon us. If we’re not doing it, we can be assured that our competitors are. It’s time to wake up, smell the roses, and venture into the world of the crowd. Crowdsourcing widens the net and significantly changes the competitive game.

In the traditional telling of Peter Pan, Tinkerbell drank poison and fell into a stupor. In the story, Tinkerbell’s only hope for revival was for children to clap their hands to offer support and confirm that they did indeed believe in fairies. The community’s will resuscitated her and hand clapping did the trick. And, in its own low-tech way, the Tinkerbell story set the stage for what we all know to be true: There are times when our own capabilities and approaches benefit from more input, different ideas and more sets of hands.

Today, with the support of technology, we have entered the era of crowdsourcing–the mechanism for casting a wide net for input into issues and problems that used to be addressed strictly by traditional approaches within an organization’s four walls.

If Tinkerbell were alive today she’d crowdsource. If she were Continue Reading…